| Privacy Policy At Sisu, your privacy is important to us. This is why we have taken steps to ensure that your personal information stays confidential, and is used only to help us serve you better. We have outlined below the information that we collect from you, how it is used and shared, and what you can do if you encounter a problem. What information we collect and why When you visit our store or website, you may be asked for your name, mailing address, telephone number and e-mail address. You are not required to give this information to make a purchase in our store, however for online purchases, we require this information for shipping and billing purposes. Giving us this information entitles you to receive our newsletter, as well as any sale or promotional notices. We also use this information to let you know if a particular product line that you have purchased in the past has been discontinued, or if new related products are introduced. We also keep a history of your purchases, which allows us to tell you if you have already purchased a particular item, and how many. If you do not wish to receive any mailings, please let us know. When you make a purchase in store or online, depending on your method of payment, we may also collect credit card information from you. This includes the card type, card number, expiry date and cardholder name. We also require the cardholder billing address for verification purposes. This information allows us to process your order to the credit card of your choice. Please note that for debit card (Interac) purchases, you will have to key in your Personal Identification Number (PIN) assigned to you by your financial institution, however we will never request this information from you directly. Do not disclose your PIN to anyone. Sharing your information You can be confident that we do not share any of your personal information with anyone, unless required by law. We do not sell our mailing list to outside companies, nor do we share the information we collect with any other businesses without your consent. If you have a problem Should you have any questions or concerns regarding any of these policies, please feel free to contact us by telephone, e-mail, fax or by mail at the following addresses: SISU 620 Richmond Street London ON N6A 5J9 CANADA Phone # (519) 858-3473 Toll-Free # 1-877-233-9003 Fax # (519) 858-9772 Email sisu@sisugifts.com We will do our best to ensure that your concern is addressed promptly and fairly. |